Privacy Policy
How we protect your data when you learn with us — and how refunds work for digital notes.
TechLaunchpad
Privacy Policy
Last updated 6 October 2025
Introduction
TechLaunchpad (“we”, “us”) operates this website to sell digital study notes to registered students. This Privacy Policy explains what personal data we collect, why we use it, and your choices. By creating an account or making a payment, you also agree to our Terms & Conditions.
For privacy, refunds, or support, contact us at quantronsoft@gmail.com.
Information we collect
- Account data: name, email, optional phone, password (stored securely hashed).
- Profile: optional profile photo and dashboard preferences.
- Transactions: notes purchased, amounts, coupons, payment and refund status.
- Technical: IP address, browser/device data, session cookies for login and security.
How we use your information
- Deliver purchased notes and manage your student library.
- Process payments and refunds through our payment partner.
- Respond to support requests and complaints (including refund requests within the 12-hour window).
- Prevent fraud, abuse, and unauthorized sharing of paid content.
- Improve platform performance and user experience.
Payments
Payments are processed by Cashfree (or other gateways we enable). We do not store full card numbers or UPI PINs. Prices, discounts, and coupons are validated on our servers before checkout.
When you pay, you must accept our Terms & Conditions and this Privacy Policy at checkout — including the refund rules below.
12-hour refund window · 20% platform fee
- ✓Within 12 hours: If you complain after payment, an approved refund returns your money after deducting 20% platform fee.
- ✕After 12 hours: No refund will be issued for digital note purchases.
- Example: ₹1,000 paid → up to ₹800 refunded; ₹200 platform fee (within 12h only).
Email support with your registered email, transaction ID, and reason for the complaint. Refunds are processed through our payment gateway after admin approval.
Refund details
If you raise a complaint or refund request within 12 hours of a successful payment, we may approve a refund after verification. 20% of the order value is retained as a platform fee; the remaining amount is refunded to your original payment method.
After 12 hours from successful payment, no refund will be provided for digital notes. All sales are final once this period has passed.
Partial refunds may be issued at our discretion within the 12-hour window, subject to the same platform fee rules. Full refund under policy may revoke access to purchased notes.
Email support with your registered email, transaction ID, and reason for the complaint. Refunds are processed through our payment gateway after admin approval.
Your rights
You may update your profile, change your password, or request deletion of your account by emailing quantronsoft@gmail.com. You may request a copy of personal data we hold about you, subject to verification.
Contact
Privacy or refund questions: quantronsoft@gmail.com